A question?

Please consult the documentation first.

You have not found the answer you were looking for?

• General questions - problem regarding the access, signature, mandate - technical problem: Contact center
• Problems or questions related to your VAT returns or files in Intervat: info.intervat@minfin.fed.be
• Questions about OSS : oss@minfin.fed.be

For a more efficient processing, do not forget to mention (depending on your request):

• The VAT number
• A precise description of your problem or question
• The type of return concerned
• A phone number and the name of the contact person
• Your operating system - please give us the precise version: Windows 7, Windows 8.1, Windows 10, Mac OS X 10.11, Mac OS X 10.12…) as well as your browser (Internet Explorer, Firefox, Chrome, Edge…)
• A screenshot with the web page address (URL) clearly visible
• Your antivirus software in case of connection problems