A question?

Please consult the documentation first.
 

You have not found the answer you were looking for?

For general questions and technical problems (sending, validation…): cesop@minfin.fed.be.

This e-mail address is intended only for questions from payment service providers regarding their obligations to keep and submit records of cross-border payments.

For a more efficient processing, do not forget to mention (depending on your request):

• a precise description of your problem or question
• the exact error message you get or a screen shot with the web page address clearly visible. 

E-mails sent directly to the personal e-mail addresses of our personnel will not be processed.