From 1 September 2021 we will receive you in all our offices again, but by appointment only.

Contact

GENERAL CONTACT

GIVE US A CALL

02 572 57 57 (standard rate) 

Every working day from 8.30 a.m. to 5 p.m.

Easily accessible from 8.30 a.m. to 10 a.m. and from 1 p.m. to 2 p.m. and after 4 p.m.; moderately accessible from 11 a.m. to 1 p.m. and from 2 p.m. to 4 p.m.; difficult to access from 10 a.m. to 11 a.m.

Are you calling because of a letter you received from the FPS Finance? Check whether it contains a 5- or 10-digit direct code and enter it during your call.

Have you received a direct code from your professional association to make contact directly with a Legal Certainty office or a Plan service? Enter that code during your call.

If we cannot help you over the phone, we will give you an appointment at one of our offices.

A technical problem with one of our e-services?

MAKE AN APPOINTMENT

From 1 September 2021 we will receive you in our offices by appointment only.

USE OUR DIGITAL SERVICES: EASY, FAST AND SAFE!

  • Consult your tax and patrimonial file and manage most of your administrative matters online:

MyMinfin

SPECIFIC SERVICES

CUSTOMS AND EXCISE

For customs and excise related questions or technical questions about the integrated customs systems: we invite you to contact the General Administration of Customs and Excise.

TAKS CONCILIATION DEPARTMENT

In case of persistent disagreement with the federal tax administration: we invite you to contact the Tax Conciliation Department.

Attention:

  • Regarding income taxes, the Tax Conciliation Department can intervene AFTER filing an appeal or a request for automatic relief (see page 2 of your tax assessment).
  • In the event of payment problems, the Tax Conciliation Department can intervene AFTER the refusal of the payment plan that you proposed to one of the infocenters or via MyMinfin.

MAINTENANCE CLAIMS DEPARTMENT

For problems with the payment of maintenance allowance: we invite you to contact the Maintenance Claims Department (DAVO/SECAL).

INTERNATIONAL PARTNERS

You represent:

  • an international organisation
  • an embassy
  • an international partner

Use our contact form for international partners.