GENERAL CONTACT
No matter how you contact us, we will always answer your questions in one of the three national languages (Dutch, French or German) and not in English.
GIVE US A CALL
02 572 57 57 (standard rate)
Every working day from 9 a.m. to 5 p.m.
- Are you calling because of a letter you received from the FPS Finance? Check whether it contains a 5- or 10-digit direct code and enter it during your call.
- Have you received a direct code from your professional association to make contact directly with a Legal Certainty office or a Plan service? Enter that code during your call.
- You don’t have a direct 5- or 10-digit code or you’re not sure which code to use? Please consult the choice menu.
A technical problem with one of our e-services?
MAKE AN APPOINTMENT
We will receive you in our offices by appointment only.
We will always try to help you by phone first.
Write to us
Always use our official correspondence addresses for any exchange of correspondence.
USE OUR DIGITAL SERVICES: EASY, FAST AND SAFE!
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Consult your tax and patrimonial file and manage most of your administrative matters online:
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Find the answers to your questions in our FAQs and in the list of frequently asked questions on this website.
- Ask us through our main contact form.
SPECIFIC SERVICES
CUSTOMS AND EXCISE
For customs and excise related questions or technical questions about the integrated customs systems: we invite you to contact the General Administration of Customs and Excise.
TAKS CONCILIATION DEPARTMENT
In case of persistent disagreement with the federal tax administration: we invite you to contact the Tax Conciliation Department.
Attention:
- Regarding income taxes, the Tax Conciliation Department can intervene AFTER filing an appeal or a request for automatic relief (see page 2 of your tax assessment).
- In the event of payment problems, the Tax Conciliation Department can intervene AFTER the refusal of the payment plan that you proposed to one of the infocenters or via MyMinfin.
MAINTENANCE CLAIMS DEPARTMENT
For problems with the payment of maintenance allowance: we invite you to contact the Maintenance Claims Department (DAVO/SECAL).
INTERNATIONAL PARTNERS
You represent:
- an international organisation
- an embassy
- an international investor (entreprises)
